Meghan Allen is an experienced customer support specialist currently employed at UserTesting since April 2022, where responsibilities include addressing customer issues, analyzing trends, and enhancing customer satisfaction. Previous roles include positions at Amazon as a Fulfillment Associate, Lush Fresh Handmade Cosmetics as a Seasonal Sales Ambassador, and multiple roles at Instacart, including Mentor and Shopper Expert, focused on training and supporting shoppers. Meghan has also worked in customer support for USA Service Dogs and technical writing for Aesbus Company. Educational credentials include a User Experience/User Interface Design certification from Thinkful and a Bachelor's degree in Art with a concentration in Graphic Design from the University of Houston.
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