Micole W. is an accomplished professional with extensive experience in analytics and order management across various industries. Currently serving as a Senior Associate Analyst for Ciena's Government Solutions division since June 2022, Micole offers analytical support for the development and implementation of improved order processes. Previous roles include Website Tester/Analyst at UserTesting, Order Management Analyst at Insight Global, and Order Manager at L'Oréal, where significant contributions led to process enhancements and increased customer satisfaction. Micole's earlier positions include Data Validation Specialist at Varsity Spirit, Order Delivery Manager/Project Analyst at Ericsson, Transaction Analyst at Vizient, Inc., and Project Analyst at Goodman Networks. Educational credentials include data analysis and programming courses from Coursera and LinkedIn Learning, in addition to a degree from Western Governors University.
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