Mutasim Billah serves as the UX & CX Lead at Strativ AB since April 2022, where responsibilities include shaping customer experience strategies to enhance engagement and retention while managing UX/UI design and digital marketing teams. Previously, Mutasim held roles such as Product Owner & UX Strategist at Strativ, focusing on delivering effective digital solutions for various B2B sectors. Additionally, Mutasim has experience as a UX, Bug, and Usability Tester at UserTesting, contributing to extensive testing of prototypes for multiple companies. As a Contributing Writer for Medium, work is published across several platforms, and photography services have been provided to clients in 45 countries through a role at Memora. Further entrepreneurial experience includes co-founding Go360, specializing in virtual tours and web design. Educational qualifications encompass a Master of Science in Economics from the University of Gothenburg, alongside various graduate and undergraduate accomplishments in economics and business studies.
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