Susan Fry

Susan Fry is a seasoned professional with extensive experience in solutions consulting, client success management, and project management across various industries. Currently a Solutions Consultant at UserTesting, Susan plays a pivotal role in the sales organization by demonstrating how solutions address business challenges. Prior to this, Susan served as a Partner Success Manager at Coursera, managing strategic partner accounts and providing technical expertise. Susan's career includes significant roles at ForeSee (acquired by Verint), where responsibilities ranged from Technical Account Manager to Lead Implementation Consultant, as well as positions at i3Logic, Grand River, HoMedics, E! Networks, ePrize, and Pottery Barn. Susan holds an MBA in Human Resources and Marketing and a BA in Sociology from Western Michigan University.