Ale Rivera

Customer Success Coordinator at UserWay

Ale Rivera has a diverse work experience spanning multiple roles and industries. They are currently working as a Customer Success Coordinator at UserWay.org, a position they started in June 2023. Prior to this, they were employed at DataTrace, where they held various positions including Key Account Manager, Solutions Expert, and Key Account Sales Manager from March 2023 to June 2023. Ale also has experience at Comwave as a Sales Specialist from December 2016 to June 2019. They worked at Partner Fusion from February 2013 to September 2016, where they held roles such as Process Manager/Jr Account Director, Sales Coach, and Sales Specialist. Additionally, they worked at Benson Communications as an Assistant Merchant from January 2009 to October 2012 and at Sykes Enterprises as a Sales Specialist from October 2006 to January 2009.

Ale Rivera has a Bachelor of Business Administration - BBA degree from Franklin University, which they obtained from 2020 to 2023. Additionally, they have completed a Certificate program at ALTA's Land Title Institute in 2021. Ale also has taken a course called "Creating a Productive Selling Zone" that focuses on Selling Skills and Sales Operations. They have also received a Diploma of Education from Salesforce Military, specializing in Efficiency and Professional implementation. The specific start and end years for the last two educational experiences are not provided.

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Timeline

  • Customer Success Coordinator

    June, 2023 - present