Henry Peter brings his expertise in cloud-based complex communications technology and massively scalable architectures to creating exacting yet beautiful solutions to frictionless interactions. His detailed analysis of intricate software systems ensures his team builds solutions in the right way for users. Henry was previously the software architect for session management and border security solutions for VoIP at Dialogic, and prior to that, Systems Architect at Veraz, which followed on from six years at Lucent Technologies as part of a team of pioneers in software-based call processing and routing.
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Ushur
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Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
