Ed Donovan

Ed Donovan, MBA, MLIS, has a diverse background in the insurance and corrections sectors. Experience includes serving as a Correctional Officer at Worcester County Sheriff's Office, where training focused on managing criminal offenders, and various roles at Plymouth Rock Assurance, including Underwriter and Total Loss Adjuster, responsible for analyzing risk, auditing compliance, and training team members. Previously worked at Electric Insurance Company as an Auto Claims Adjuster, ensuring customer service excellence, and as a Liability Adjuster at GE Capital, managing complex auto liability claims. Educational qualifications include a Bachelor's degree in Criminal Justice and Corrections from Worcester State College and an MBA in Operations Management from Endicott College.