Heather Dillard

Heather Dillard is a Senior Employee Benefits Account Manager at USI Insurance Services, where they manage complex employee benefit insurance accounts and provide personalized client support. With over 25 years of experience in the employee benefits insurance industry, Heather is skilled in analytics and client communications across various insurance sectors. Previously, they held the position of Senior Account Executive at Spherient Advisors from 2012 to 2020, managing employer group benefits and ensuring compliance with industry regulations. Additionally, Heather is a Co-Owner and Vice President of Clay Dillard & Associates, Inc., where they oversee operations and marketing strategies. They started their career as an Associate Client Strategist at Managed Benefits Inc. from 1998 to 2011.