Richard Johnson is an experienced IT Support Specialist with a strong background in technical assistance across various organizations. Currently employed at U.S. Pipe since August 2023, Richard provides support for Windows-based endpoints and Microsoft Office applications. Previous roles include Desktop Support Technician at Children’s of Alabama, where Richard improved equipment inventory processes and optimized workstation setups. As an End User Technician for the United States Football League, Richard managed instant replay equipment and instructed users on its operation. Previously, Richard held IT support roles at Provalus, enhancing remote assistance capabilities and ensuring clear communication of technical information. Early career experiences include positions in production and customer service. Richard holds an Associate of Arts degree in Business Administration and Management from Jefferson Davis Community College.
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