Manoj Kumar is a seasoned professional in cloud infrastructure and customer service management with extensive experience in various roles across multiple organizations. Currently serving as Lead II in Cloud Infrastructure Services at UST since September 2021, Manoj has previously held positions including Operations Manager at CMS IT Services and Service Manager at Compu Ghana LTD. Manoj's background includes managing service divisions, ensuring compliance with KPI standards, business development, and technical support for major vendors. Additionally, Manoj has experience as Area Manager-Customer Services and Territory Manager at Accel Frontline Limited, overseeing engineering and customer support teams, as well as direct sales for large accounts. Manoj's career commenced at HCL Infosystems Ltd as a Customer Engineer, demonstrating a deep commitment to service excellence and technical proficiency. Manoj holds a PDC from the University of Kerala.
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