Preethi Prakash

Preethi Prakash is an IT Service Management Consultant with over 15 years of experience, currently serving as a Senior Information Technology Service Management Consultant at UST. They have a proven track record in designing and implementing ITIL-based processes, enhancing service delivery, and driving continuous improvement across various organizations. Preethi has held key roles at notable companies such as Capgemini, Unisys, and Microland, where they successfully led ITSM transformation projects and managed cross-functional teams. They hold a Bachelor of Engineering in Electrical, Electronics, and Communications Engineering from AMC College of Engineering and are certified in ITIL and SIAM.