Rahul R L is a Lead I Cloud Infrastructure Analyst at UST, where they lead a high-performing team of L2 support technicians for a Fortune 500 client. They have a proven track record of enhancing operational efficiency and customer satisfaction through application support and stakeholder management. Previously, Rahul worked as an Information Technology Technical Support Engineer at IBS Software and as an Operations Executive at Aegis Global. Currently pursuing a Bachelor of Arts in Economics at MG College, Thiruvananthapuram, Rahul is recognized for their organizational skills and ability to manage multiple priorities effectively.
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