Rahul Yadav is an Associate I in Cloud Infrastructure Services at UST since April 2023, where technical support has been provided to over 200 end users for hardware, software, and network issues. Key achievements include developing internal documentation, automating repetitive support requests with Power Automate, and creating Excel-based dashboards for tracking support KPIs. Prior experience includes a Data Analyst role at MedTourEasy, focusing on MySQL and data cleaning, and an internship in Big Data Analytics at Cognizant, honing skills in data analytics and Microsoft Azure. Rahul holds a Bachelor of Technology in Electronic and Communication Engineering from PSIT Kanpur, completed in 2022.
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