Ravi P. is a seasoned professional with significant experience in business analysis and IT service management. Currently serving as a ServiceNow Business Analyst at UST since August 2021, Ravi focuses on evaluating business processes, identifying improvements, and conducting meetings to share insights. Previously, Ravi held the position of Senior Administrator at Wipro from June 2017 to August 2021, specializing in HAM and Configuration Management Process Implementation. Ravi's career also includes roles as a Consultant at Atos and Project Assistant at Capgemini, where responsibilities encompassed Configuration Management, ITIL processes, and asset management reporting. Ravi P. holds a Bachelor's degree in English Language and Literature from All Saints Catholic School.
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