Ricardo S.

Team Lead User Access Management

Ricardo S. possesses a diverse professional background in culinary arts, customer service, and information technology. Experience as a Line Cook at Herbario included responsibilities such as team leadership, dish creation, and working under pressure. Prior roles also encompassed bilingual customer service at TTEC, where troubleshooting and upselling were key tasks, and teaching English from elementary to university levels at Universidad Tecnológica El Retoño, highlighting strong organizational and instructional skills. Additional expertise includes tech support in healthcare at Tech Mahindra, along with various roles in user access management and customer support, showcasing versatility across different fields. Ricardo S. holds a Bachelor of Arts in English Language Teaching from Universidad Autónoma de Aguascalientes.

Location

Aguascalientes, Mexico

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