Dan Shoop is a seasoned technology professional with extensive experience in site reliability engineering (SRE), DevOps transformations, and infrastructure management across various organizations. Currently serving as Consulting Director of Reliability Engineering at US Technical Services since 2023, Dan focuses on enhancing observability, incident management, and workload orchestration to boost engineering velocity. Previously, Dan held senior managerial roles at GroundTruth and Venmo, where contributions included managing cloud operations, directing incident management efforts, and fostering robust systems reliability cultures. Dan's expertise is further bolstered by earlier positions at HBO, iHeartMedia, and other notable companies, along with a solid educational foundation from the University of Hartford and professional development through certification programs.
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