USU Solutions International
Laurent Doria is a highly experienced Key Account Manager at USU Solutions International, where responsibilities include delivering software and services for IT and customer service management to leading global companies. Prior to this role, Laurent served as a Client Sales Account Executive at Tangoe, specializing in Telecom Expense Management and Managed Mobility Services for over 1000 global clients. Laurent's earlier experience includes serving as an Ingenieur Commercial Grands Comptes at SFD - SFR BUSINESS DISTRIBUTION, where management of a portfolio of key accounts and negotiation of national framework agreements were key duties. Additionally, Laurent held positions at Colt Technology Services, focusing on Internet hosting solutions, and at GTS-Omnicom, engaging in direct sales of fixed voice solutions. Laurent holds a Bachelor of Arts degree in Business from London Metropolitan University and a degree in Finance from EDC Paris Business School.
This person is not in any offices
USU Solutions International
USU is the leading provider of software and services for IT & Customer Service Management. With our solutions, over 1,200 USU customers worldwide are responding to the changing needs of customers and employees in a digitalized working world. We enable smarter services, simpler workflows, better collaboration - and thus the success of our customers in demanding and dynamic markets. In addition to USU GmbH, which was founded in 1977, the subsidiaries USU Solutions Inc, USU SAS and USU GK also belong to USU Software AG (ISIN DE 000A0BVU28), which is listed in the Prime Standard of the German Stock Exchange. USU Business Segments: IT & Enterprise Service Management USU offers a comprehensive portfolio of ITIL®-compliant solutions for strategic and operational service management. Customers use it to digitize and automate processes. Software Asset Management (SAM) Numerous customers use our SAM solution portfolio to optimize their software use, assess risks and achieve savings in the millions. We offer tailored services and manage the software licenses of all major manufacturers - in the data center and in the cloud. Knowledge Management As experts in customer-first solutions, we support service organizations worldwide with intelligent chatbots, voicebots, established self-service systems and our active knowledge database. You get the knowledge you need individually for all functions and communication channels, efficient service KPIs and maximum customer satisfaction. IT Monitoring We support organizations in monitoring their complex hybrid IT infrastructures holistically and automatically. Customers thus ensure maximum IT availability and smooth IT operations. Digital Consulting As a full service provider, we advise and support companies in their digital transformation. Together, we conceptualize, develop and operate customized IT solutions for our customers.