Eric Roberts is a Senior Network Engineer at University Office Technologies (UTEC), leveraging extensive experience in systems administration, troubleshooting, and network infrastructures. They previously served as the IT Director for Government and Education Accounts, overseeing technology operations for Jefferson School District, where they managed a significant team and budget while maintaining critical IT services. Eric holds a Bachelor's Degree in Computer Information Systems from Eastern Michigan University and an Associate's Degree in Network and System Administration from Monroe County Community College.