James Obank

James Obank is the Head of Managed Services at Utilize Plc, where they currently oversee a team of engineers and delivery coordinators to ensure high-quality service delivery in the technology industry. Their career began in technical support, allowing them to progress into management roles, including Operations Manager at Ignite Business Communications from 2018 to 2021. At Utilize, James plays a key role in implementing new technologies and processes to enhance customer satisfaction and operational efficiency, while fostering a positive work culture that promotes personal and professional growth. They have established strong relationships with clients and suppliers through proactive communication and collaboration.