Sean M. is an experienced professional specializing in customer success and continuous improvement in the technology and cybersecurity sectors. Currently serving as Head of Continuous Improvement at utimaco since August 2022, Sean M. focuses on enhancing organizational performance through project design and leadership. Prior roles include Head of Global Client Engagement and Customer Experience at Giesecke+Devrient, and various leadership positions at Microsoft and Nokia, demonstrating a strong track record in managing customer engagement and operational excellence. Sean M. also has experience in business consulting and technical support services, with a foundational education in Computer Operations and Advanced Communications from Control Data Institute and Algonquin College.
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