Mark Redman is a Customer Success and Renewals leader with over 20 years of experience in enhancing client retention and satisfaction. Currently serving as the Senior Director of Customer Success at Uwill, a student mental health and wellness platform, Mark focuses on strategic relationships and talent development. Mark has held key roles at various companies, including Gartner and Zuora, where they contributed to building effective business strategies and subscription models. Additionally, Mark has experience in customer retention leadership at Brainshark and has been an active member of RevGenius, a community of revenue creators. Mark holds a BA in Economics from Bates College and studied Environmental Economics and Sustainability at the School for International Training.
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