Carlo Semler is currently a Senior Service Delivery Manager (SDM) at UWV, where they have advanced from a Medior SDM role and earned certification as an ITIL Service Manager. Previously, Carlo served as Team Leader for Local Support at Logica Nederland BV from 2007 to 2009, where they successfully revamped service delivery and improved performance metrics. Carlo's educational background includes a participation certificate in Practical Business Administration from ISBW, completed between 2012 and 2014.
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