Luisa Brito is a seasoned professional with over 10 years of experience in B2B and B2C organizational environments. With a background in psychology, they have dedicated their career to enhancing talent retention and growth through relationship strategies and human development. Currently serving as a Senior Customer Success Manager at V360, Luisa integrates their psychological expertise with data-driven decision-making to improve customer journeys. They have successfully reduced churn rates and continue to pursue challenges that align innovation with impactful results. Additionally, Luisa has experience in various roles, including teaching at Instituto Líbano and leading HR initiatives at multiple organizations.
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