Robert Androws

Robert Androws has a diverse work experience, starting in 2000 with their role as a Technical Support Associate at MegaPath Networks Inc., where they provided customer care and resolved network issues for DSL customers. Robert later transitioned to the position of IT - Telco Systems Engineer, providing support for phone system-related issues and training staff on call handling and system functions. In 2004, Robert joined MegaPath as a VPN Support Engineer, where they configured and maintained VPN solutions for enterprise customers. In 2009, they joined Comcast Cable as a Communications Technician, responsible for educating customers, installing, and repairing video, voice, data, and wireless products. Currently, Robert is working at Vagaro Inc. since 2014, initially as a Customer Support Engineer and later promoted to Support Manager. In this role, they respond to sales and support related issues for a cloud-based business management software for beauty salons and spas, troubleshoots software errors, and creates tutorials for customers and support staff.

Robert Androws earned a Certificate in Telecommunications Technology/Technician from Rockwell Firstpoint Contact in 2002. Robert attended Las Positas College from 1995 to 1996, where they pursued General Studies. Prior to that, they completed their high school education at Livermore High School from 1991 to 1995, specializing in General Studies.