Terri Gardner

Terri Gardner is an experienced professional with a robust background in implementation services and customer onboarding across various industries. Currently serving as the Director of Implementation Services at Valant since October 2022, Terri manages a large team and has successfully reduced At-Risk accounts by 75% and enhanced team productivity. Prior roles include General Manager at The Old Spaghetti Factory, Senior Learning and Development Manager, and Senior Manager of Customer Onboarding at ZoomInfo, where Terri provided tailored training and consulting to drive business success. Terri also held the position of Senior Manager of Onboarding and Implementation at Stripe, focusing on high-touch support for Professional level customers. Academic credentials include a B.A. in International Studies with a focus on Anthropology and Psychology from the University of North Carolina at Greensboro, and an M.A. in Management from Antioch University Seattle.