Isadora Massa is a professional with over 15 years of experience in contract management, operations, and continuous improvement. They began their career at Vale as an intern and now coordinate aircraft charters for the company's strategic operations. Isadora leads the Excellence Program, focusing on performance, innovation, and continuous improvement while serving as a key link between operational and strategic areas. They hold a Bachelor's degree in Business Administration from UFF and are currently pursuing a postgraduate degree in Organizational Leadership at PUC Minas.
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