Marcio Borba, PROSCI®, is an experienced professional in management and performance, notably recognized for their leadership in project coordination and operational excellence. They have held various roles at Contax, including Supervisor of Teams and Coordinator of Business Management, where they achieved significant improvements in performance and satisfaction metrics. At Vale, Marcio served as a Senior Analyst of Operational Excellence and later as Coordinator, leading numerous projects that enhanced processes and reduced costs. Marcio holds multiple degrees, including an MBA in Leadership, Innovation, and Management 4.0 from PUC-RS.
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