Vanessa Dutra

Vanessa Dutra is an IT professional with over 13 years of expertise in ITIL and ITSM, specializing in the transition of services and change management within telecom and geotechnics sectors. They have three years of project management experience in oil and gas projects and five years as a senior systems analyst in the steel industry. Currently, Vanessa is pursuing an MBA in Strategic Project Management and Agile Methodology. Vanessa's background includes significant roles at companies such as Petrobras and Vale, where they led processes ranging from service transition to change management, impacting critical technology operations.