Brian Smiley is an experienced professional with a diverse background in training, program management, and customer service. Currently serving as a Learning Ambassador at Amazon since July 2020, Brian focuses on onboarding new employees and promoting a culture of continuous learning across various departments. In addition, Brian has been a Program Supervisor at Valeris since October 2024, managing personnel and ensuring program quality and compliance. Previous roles include Support Coordinator, Reimbursement Case Manager, Intake Coordinator, and Patient Experience Specialist at Mercalis, where Brian provided critical support in healthcare interactions. Additional experience includes store management and workforce analysis in retail environments and service roles with the United States Marine Corps. Brian holds an Associate of Arts degree from Johnston Community College.
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