Sylvain Leduc is a skilled Support Engineer at Valiantys, an Atlassian Platinum Solution Partner, since March 2019, specializing in the implementation, administration, and optimization of collaborative solutions in Cloud and Data Center environments. Proficient in Linux, AWS, and Infrastructure as Code (IaC), Sylvain automates processes, deploys scripts (Groovy / ScriptRunner), and conducts user training through webinars. Prior experience includes technical application support roles at SMCP focusing on retail and e-commerce environments, as well as positions at Tupperware Brands, Thales, Societe Generale, and Thomson Telecom, each dedicated to technical and functional support across various software and systems. Sylvain holds a professional license in Information Resource Management from Sup de Vinci and a degree from Université Léonard de Vinci in the same field.
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