Daniela M. is a skilled UX Design Lead and Design Ops specialist with a decade of experience in digital design. Daniela previously served as a Design Ops Specialist and Lead Designer at ViaHub, where they significantly improved onboarding processes and increased user satisfaction metrics. At Valid, Daniela currently leads the Digital Solutions business unit, focusing on scalable design infrastructure for municipalities and states in Brazil. Daniela is also a part-time Design Ops teacher at TheStarter, sharing knowledge on effective design processes. They hold multiple degrees in digital design and user experience from various institutions.
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