Emerson Silva

Emerson Aparecido da Silva has over nine years of experience in various leadership roles, primarily at Valid, where responsibilities include overseeing multi-disciplinary squads focusing on strategy and governance, managing end-to-end processes for team management and operations, and ensuring high performance in customer service initiatives across Brazil. Emerson's career also includes a brief tenure at TIM Brasil, providing customer service solutions. Educational qualifications encompass a Bachelor's degree in Administration, a Bachelor of Technology in Marketing, and a postgraduate degree in Strategic People Management from leading institutions.