Marshall Zelaya

Marshall Zelaya has a diverse work experience starting in 2005 with roles at Best Buy including Customer Centric Department Manager, BestBuy for Business Account Manager Supervisor, and BestBuy for Business Account Manager. During this time, they led teams and achieved high levels of customer satisfaction and revenue growth. In 2013, Marshall worked as a Business Analyst at Regal Nails Salon & Spa LLC, where they focused on process improvement and documentation. From 2015 to 2019, they were the Marine Service Manager at Fire Protection Service, Inc., overseeing operations and managing a team. In 2019, Marshall joined Ingersoll Rand as a Service Coordinator Team Lead, where they developed operational strategies, led projects, and improved customer satisfaction. Currently, they are working as a Network Administration & Engineering Supervisor at ValidaTek, Inc.

Marshall Zelaya obtained a Bachelor of Science (B.S.) degree in Business Administration and Management from the University of New Orleans, which was completed between the years 1997 and 2002. Additionally, Marshall obtained a Bachelor of Management degree in Business Administration and Management from the University of New Orleans.

In terms of certifications, Marshall received the following: IBM Certified Deployment Professional - Security Access Manager V9.0 from IBM in March 2021, Project Management Professional (PMP)® from the Project Management Institute in November 2022, CCNA from Cisco in January 2021, and CompTIA Network+ ce Certification from CompTIA in November 2020.