Michael Joyce

Michael Joyce is currently a Payments Specialist at Valon, a position they have held for 10 months. Prior to their current role, Joyce was a Senior Specialist and Payment Specialist at Valon. In this role, they were responsible for researching and applying unidentified check, ACH, and wire payments.

Joyce's previous experience includes 6 years and 8 months at JPMorgan Chase Bank N.A., where they held various positions such as Personal Banker - Small Business Specialist/Manager on Duty, Personal Banker, Lead Teller Operations Specialist, and Teller. In their role as Personal Banker - Small Business Specialist/Manager on Duty, Joyce provided advisory services for both individual and small business clients regarding available financial services, resolved issues regarding customer accounts or connected them to the appropriate department, and built lasting relationships with clients to help achieve their financial goals. As Lead Teller Operations Specialist, Joyce was responsible for transaction overrides and internal controls of the branch, as well as maintaining all paperwork such as audits, file retention, and log maintenance. Michael also held secondary roles such as safety coordinator, collateral champion, and eATM custodian.

Joyce's other experience includes a Quick Service Host - General Teller role at Walt Disney World, which they held for 1 year and 3 months. In this role, they built relationships with clients focusing on customer service and business development while assisting with teller transactions. Michael also efficiently processed everyday banking transactions for highly diverse clients in high volumes and was responsible for $400,000 - $500,000 cash.

Michael Joyce has a Bachelor of Science (B.S.) from the University of Central Florida - College of Business Administration in Business Administration and Management, General from 2009-2013. Michael Joyce also has a Minor from the University of Central Florida in Music from 2009-2013 and was a Trombone and Baritone player in The UCF Marching Knights and other ensembles. Michael Joyce is also Intermediate (Estimated) in Spanish Fluency from Duolingo.