Valor Intelligent Processing
Victor Thor is a skilled professional with extensive experience in construction and financial claims management. As a Construction Assistant at Nichols Real Estate Investments since January 2022, Victor supports senior management in overseeing projects, ensuring safety compliance, and contributing to the historic building reconstruction. Previous roles include USDA Claims Specialist at Freedom Mortgage, where Victor recovered over $3.3 million through effective negotiation, and Bankruptcy Cash Specialist at Ditech Financial LLC, focusing on accurate account maintenance. Additional experience includes customer service at Fidelity Investments and claims management at Selene Finance LP and Bank of America, where Victor demonstrated strong analytical and negotiation skills in complex financial environments. Education was acquired at Florida State College at Jacksonville.
Valor Intelligent Processing
Valor Intelligent Processing was founded September 11th, 2018 with the goal of providing tech-enabled recovery solutions and memorable customer experiences to the Accounts Receivable Management industry. When you take one of the best CEO’s in the BPO/Contact Center Arena and you team him up with one of the best CEO’s of the Collections Industry, what you get is Valor, a next-gen contact center focused on providing debt recovery utilizing over four decades of experience in technology, process, people and performance. Valor has a foundation of experienced leadership that will bring unmatched results to fortune 500 companies around the globe in the customer service, tele-sales and accounts receivable management verticals. Valor will spare no expense on technology, business process and personnel to bring their clients and their clients customers an experience they will not forget. We call this the "VIP" experience. Performance and customer satisfaction combined with a work environment second to none will ensure that Valor will soar to the top of the ARM industry.