Valor Intelligent Processing
Vincent Modica is an experienced professional with a diverse background in customer service, lead generation, and collections. Currently serving as General Manager at LifeLine Repairs, Vincent has also worked as a Leads Generator at Valor Intelligent Processing since June 2020, where responsibilities include generating leads for Engineered Tax Services. Prior to this role, Vincent excelled as a Collections Agent, gaining recognition for working in an ethical and legal environment. Earlier experience includes a position as a Customer Service Specialist at Lowe's Companies, Inc., where Vincent transitioned from electrical and flooring sales to a successful lead generation role that was subsequently formalized across the company.
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Valor Intelligent Processing
Valor Intelligent Processing was founded September 11th, 2018 with the goal of providing tech-enabled recovery solutions and memorable customer experiences to the Accounts Receivable Management industry. When you take one of the best CEO’s in the BPO/Contact Center Arena and you team him up with one of the best CEO’s of the Collections Industry, what you get is Valor, a next-gen contact center focused on providing debt recovery utilizing over four decades of experience in technology, process, people and performance. Valor has a foundation of experienced leadership that will bring unmatched results to fortune 500 companies around the globe in the customer service, tele-sales and accounts receivable management verticals. Valor will spare no expense on technology, business process and personnel to bring their clients and their clients customers an experience they will not forget. We call this the "VIP" experience. Performance and customer satisfaction combined with a work environment second to none will ensure that Valor will soar to the top of the ARM industry.