With over 15 years experience, Valoris Center is a company with 100% Romanian ownership that operates on the BPO services market.  We work with customers from all over the world, offering them the best support according to their needs, specific time schedule and spoken language (English, French, Spanish, Italian, German, Hungarian, Bulgarian and Russian). We have proven experience and know-how, gathered from top clients in more than 10 different industries (banking/financial, automotive, IT/telecom, e-commerce, retail, utilities, pharmaceuticals, homecare, airline industry, media and delivery). 

Our portfolio includes customized services such as Contact Center Inbound & Outbound, Back Office Activities, Chat, Document and Content Management, Recruitment & Leasing services and also Training Programs.

The Company’s areas of expertise include both human factor solutions such as increasing sales'​ value, customer retention or process optimization and automated solutions such as dedicated CRM software and complex Interactive Voice Response structures. 

Our proven skills, doubled by the state of the art technology integrated with Microsoft CRM Cisco IPCC and HP, as well as the consulting-based services, predictability, responsiveness and innovation, recommend us as a reliable partner for the companies that want to build their future considering customer focus. 

Valoris Center has 4 operational sites: Bucharest, Ramnicu Valcea and Bacau. in Romania and one in Belgrade, Serbia.

Find more information about Valoris Center on our website: www.valoris.ro.

Call Center

Outsourcing

Valoris Center

Valoris Center's headquarters in Bucuresti, Romania

This department focuses on enhancing employee skills and knowledge through structured training programs and quality management.

Training and Development

This department handles customer inquiries and support to ensure a positive experience.

Customer Service

This department focuses on cultivating leadership skills and fostering growth among team leaders within the organization.

Leadership Development

This department ensures the quality of products and services through rigorous testing and analysis.

Quality Assurance

This department focuses on sourcing, attracting, and hiring talent to support organizational goals.

Recruitment Services

This department manages employee relations, talent acquisition, and organizational development.

People (3)

Jobs (0)

Other teams

Customer Service

Leadership Development

Quality Assurance

Recruitment Services

Human Resources