Léa Bernard

Customer Success Manager / Sales Manager - Europe at Valpas

Léa Bernard has a diverse work experience spanning multiple industries. In 2017, they started as a Restaurant Server at BistrotSerac and later became the Head of Marketing at WeWine Committee. In 2018, they worked as a Luxury Experience Designer and Assistant to the CEO at QUEEN OF CLUBS Lifestyle Luxury Services, creating and implementing exclusive experiences for high-net-worth individuals. In 2019, they served as an Assistant Manager at Hotel Longchamp Elysées and as a Business Development Consultant and Team Leader at Nestlé, where they developed and implemented a digital marketing strategy. In 2020, they worked as a Research and Talent Management Assistant at UR Capital, successfully completing three recruitments. In 2021, they joined Le Collectionist as a Client Experience Assistant before moving to OTA Insight as a Customer Success Executive. Currently, they hold the position of Customer Success Manager and Sales Manager - Europe at Valpas. Throughout their career, Léa has demonstrated strong customer service skills, project management abilities, and proficiency in sales and marketing.

Léa Bernard completed their Bachelor of Applied Science (B.A.Sc.) degree in Hospitality Administration/Management from EHL between the years 2016 and 2020. Following this, they pursued a certification as a Certified Digital Marketing Professional from the Digital Marketing Institute in 2021, focusing on Digital Communication and Media/Multimedia. Additionally, Léa obtained their Baccalauréat ES with a focus on Mathematics from FASNY - French American School of New York from 2006 to 2015. Léa has also earned two additional certifications: "The Fundamentals of Digital Marketing" from Google Digital Garage in January 2021 and the "Snapshot Bootcamp in Managing Demand for Optimal Hotel Performance" from SnapShot, a Shiji Group Brand.

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Previous companies

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Timeline

  • Customer Success Manager / Sales Manager - Europe

    August, 2022 - present