James Wright is the Head of Managed Services Operations at Valtech, where they oversee the delivery and operational success of a significant client portfolio. With over a decade of experience in managing support services across various roles, they have developed a reputation for being knowledgeable, collaborative, and highly professional. James's prior positions include Head of Support Services at Kin + Carta Europe and Service Desk Manager at both AmazeRealise and Kin + Carta Connect. They earned a Bachelor of Science in Computer Science from Bangor University and are recognized for their servant leadership and commitment to continuous improvement in service delivery.
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