Vinícius Xavier is a Senior Technical Support Engineer at ValueBlue since July 2023, specializing in first and second-level support for the BlueDolphin platform with expertise in API configurations and SSO implementations. Previously, Vinícius worked at SWIFT from April 2021 to July 2023, resolving over 1500 cases, leading critical procedures, and serving as a global trainer in RMA solutions. Other roles include Key Account Coordinator at INCO Investimentos, Community Relations at BlaBlaCar, and Technical Product Consultant at Sutherland. Vinícius holds a Bachelor's degree in Gestão de Redes e Segurança de Sistemas from Instituto Infnet and a Bachelor's degree in International Relations from PUC Minas, with additional education from Sciences Po Bordeaux.
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