Shilpa Jana is the Founder and CEO of ValueCentrix, where they lead a global provider of ServiceNow solutions focused on enhancing digital workflows for enterprise IT, employee, and customer service management. With over 15 years of experience in the information technology and services industry, Shilpa has facilitated digital transformation across various organizations, successfully leading over 80 projects for more than 45 clients. Shilpa holds the ServiceNow Certified Master Architect (CMA) certification along with several other ServiceNow certifications, showcasing their expertise in platform architecture and implementation. Prior to founding ValueCentrix, Shilpa held various roles including Senior Solutions Architect at Acorio and IT Analyst at Tata Consultancy Services.
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