Charles C. Smith is a retired department head who concluded their career at Vanguard on July 30, 2021. During their tenure, they led teams in Institutional Investment Technology Delivery and Development, fostering high performance by empowering leaders and encouraging innovative thinking. Smith also held various management roles at Vanguard, including overseeing production support and system development for institutional clients, as well as managing teams in Melbourne, Australia. Earlier in their career, they served as AVP at TSYS, focusing on customer service systems for card services. Smith earned a Bachelor of Business Administration with honors from Columbus State University and a Master’s Certificate in Project Management from The George Washington University.
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