Jake Skillings is a Senior User Experience Researcher at Vanguard, specializing in consumer insights across various industries including healthcare, financial services, and retail. With expertise in multiple research methodologies, they have previously held roles such as a Senior Research Specialist at Novant Health and a Senior Research Associate at Bellomy. Jake is a double graduate from Wake Forest University, earning both a Master of Science in Management and a Bachelor of Arts in English, and is passionate about integrating their writing skills into storytelling for consumer research.
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