Jill M. is an influential leader currently serving as the Head of Client Centricity at Vanguard, where they focus on enhancing the client experience and driving loyalty through innovative strategies. Previously, Jill held the position of Senior Marketing Manager at Vanguard's Institutional Investments group and worked at Ford Motor Company, directing marketing initiatives to improve client engagement and satisfaction in the luxury automotive market. Jill earned an MBA in Marketing & Operations Management from the Wharton School and is pursuing a Bachelor of Science in Marketing and Management Information Systems at Villanova University. With expertise in data analytics and customer-centric strategies, Jill consistently transforms insights into impactful marketing solutions.
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