Keith Nelson is a strategy and operations leader with over 10 years of experience in customer experience and transformation. They have held significant roles at companies such as Kantar Retail, Seurat Group, and McKinsey & Company, where they excelled in driving revenue and market share through growth strategies and service operations. Currently, Keith is involved in corporate strategy at Vanguard, building on their extensive background in analytics and customer-centric project management. They earned a Bachelor of Arts in Economics from Amherst College.
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