VanillaSoft
Daniel Sims is an experienced professional in customer experience and success, currently serving as Vice President of Customer Experience at VanillaSoft since November 2010. Daniel has held various roles within the company, including Director of Customer Success and Customer Success Manager, where responsibilities encompassed account management, customer training and onboarding, live product demonstrations, and overseeing professional services related to software customization. Prior to VanillaSoft, Daniel operated as a self-employed consultant from February 2005 to August 2014, focusing on online marketing, SEO, project management, and website design. Daniel also served as a Senior Technical Support Consultant, providing technical support alongside SEO and content development services.
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