Jerrod D. is a highly skilled Technical Support Engineer at Vanta, with extensive experience in managing software defects, performing deep analysis using advanced debugging tools, and extracting data through MongoDB queries. Previously, Jerrod served as a Support Engineer at Bypass POS, where responsibilities included prioritizing software defects, providing Tier 3 support, and facilitating agile meetings. Jerrod's technical expertise is further exemplified by roles as a Technical Support Analyst, System Administrator at Personify Corp, and various positions at Art Storefronts, involving comprehensive customer support, network management, and quality assurance. Jerrod's foundational experience as a System Administrator at Casita Travel Trailers and a strong educational background from Navarro College contribute to a well-rounded skill set in technical support and system administration.
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