Joshua Shepherd is a Technical Support Engineer at Vanta since September 2021, focusing on identifying and resolving defects in production and staging while participating in product meetings with Engineering leads and Product owners. Prior experience includes serving as a Support Engineer at Bypass POS from February 2018 to October 2021, where responsibilities involved tracking and prioritizing software defects, conducting deep dive analysis, and providing Tier 3 support. Earlier roles included Support Analyst at Discerning Software - Artstorefronts and Computer Technician at Navarro College, along with experience as a Game Technician at Austin's Park. Joshua Shepherd's education includes studying at Navarro College from 2011 to 2014.
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