Marissa Chapman

Marissa Chapman is an experienced professional in customer success and account management, currently serving as a Senior Account Manager at Vanta since November 2023. Prior to this role, Marissa was a Senior Customer Success Manager at Falkon AI, where responsibilities included managing strategic customer relationships across diverse industries, overseeing onboarding and implementation, and developing customer success frameworks. Marissa also held positions at Blend and Stitch, Inc., where roles encompassed customer success management and the establishment of customer success departments. Early career experiences include client solutions and market development roles at Curalate and an account executive position at CBS Radio. Marissa holds a Bachelor of Arts in Broadcast Journalism from Penn State University.