Leonard Addo is a Senior Business Process Architect at Vantage, where they lead the development and alignment of global business process architecture. With a focus on Lean Six Sigma and process management, Leonard's previous experience includes roles at NHS Property Services Ltd as a Business Process Improvement Specialist and at Carphone Warehouse as a Customer Experience Executive. Leonard's educational background includes a BA (HONS) in Marketing and Advertising from the University of the Arts London and a Post Graduate Certificate in International Business from Brunel University London. They are skilled in optimizing workflows to enhance operational efficiency and drive business transformation.
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